Lost account

I reinstalled game and when i open game it not appear login screen to input email and password that I registered with King but tutorial and started with lv1. Now what can I do ti get my account back. Name in game AnhSun and lv 19. Please help.


  • Hi AnhSun,

    You'll have to go trough the tutorials at the beginning and once it's stops, you should be able to go on Settings and log back in.

    Let me know how it goes.


  • OOhh. It's done. Thanks QueenB for your answer. In the future can I bring my acc to ipad ?. 

  • Awesome, glad I could help! At the moment the game can only be backed up on your Google Play account but stay tuned. 

    Cheers :)

  • edited December 2017


    I have the same problem. I bought a new Phone(android) and  want  to play  with  my  old  Account on the new one, but it  doesn't  Work. I already  played the tutorial.

    Name is: Bobbey186

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