Video Recording Needed for Loss Compensation

My last 2 responses for loss compensation have been... please send video.... apparently screenshots aren't quite enough for the technicians to evaluate.  So be prepared to submit a video recording with that Help ticket (Help tickets are the best route as they include your player ID # automatically).

Personally, I'm not gonna record my every Solgard move to ensure I'm compensated for losses.  My phone has limited resources and I'm not willing to dedicate those resources to a game.

Will be keeping a log of all my losses, and if the losses become too high... well... what are my options Snowprint?

Just wanted players to be aware... video or be prepared for a nope, no loss compensation for you.  If this is not a true statement Snowprint, how about a reply as to your policy in effect right now.
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