I never received my final chest in the hero arena, it just disappeared. What gives?
We can do a check of your player account. Please post a screenshot of the settings menu in the game. This way I can grab your player ID and we'll have a look.
I have the same problem, however I didn't receive the second last as well the final chest. Took a screenshot like you advised the other person, but the add picture button doesn't seem to work... My playerID is:
I have the same issue for the last two arenas.
Player ID: 6847033e-1fbf-4c58-81cf-c0322e74e2aa
Same here. it just disappeared. 90139497-eb78-4611-b55e-ea5660e199c7
Thanks for telling. We'll check your player account for the issue.
Whatever happened on this issue? Thanks
Hi bw5569. Game studio is looking into the issue. I'll update you once they've checked the player account
Hi Shari Peace,
I just did a followup and could see that your issue was not resolved. Looks like the player ID you gave was not fully correct. Please send me an update and I'll make sure you get the items from the chest
This has happened to me at least 4 or 5 times over the last month or two.
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